Cutting edge technology and crime

Conclusion

It might be unrealistic to have immaculately-dressed TV cops solving cases in 55 minutes without putting a hair out of place. But it does give us some insight into the potential cutting edge of policing today. Experience globally has shown that advanced technologies such as biometrics, predictive surveillance, integrated physical security, emergency call systems, and others, have the potential to dramatically improve the service provided by Australian police agencies.

The key to realising the future rests on three things:

First, a focus on the ultimate policing business outcome you are seeking to improve, not merely the latest technology you would like to introduce. This will ensure that the technology integrates with existing policing procedures, not merely adds to them.

Second, law enforcement agencies need to develop a vision for their overall IT environment and how it makes the job of a police officer easier, and enables them to more safely, provide a better service to the community.

Finally, an awareness of broader public attitudes - and changes in them - and a willingness to test some of the assumptions being made about levels of support for some initiatives over another. The results are not always what would be expected.