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If 'business as usual' is so utterly broken, why do we keep doing it?

By Ross Elliott - posted Tuesday, 28 October 2025


“Business as usual is broken” I’ll say to someone. Their head nods in furious agreement. Whether that head belongs to a property industry professional, a government minister, a senior bureaucrat or a tradie doesn’t seem to matter. The realisation that business as usual is broken is now universally accepted by all except the most ardent lovers of regulatory overreach.

The question then becomes, if it is so broken, why do we keep applying business as usual techniques to solve the problem? Why don’t we discard the things we know are not working, especially the things that are working against us, and adopt a different strategy?

The signs of a broken system are everywhere. Our housing market is the most widely reported failing: median prices in capital cities are now 10 times median household incomes – and still rising. That places us as among the most expensive housing markets in the developed world. Sydney – at 14 times incomes – is second place in the world. Not a prize you want. Even Adelaide – yes Adelaide – at 10.9 times incomes, is in the top 10 least affordable cities in the world, relative to incomes. Most Australian capitals are in the top 10 or 15 globally – ahead of cities like greater metro London, Singapore or a host of US cities with bigger economies and populations.

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Bringing new supply into a market at a speed which is remotely close to meeting demand is now a task that is beyond us, using business as usual techniques. Our performance could only be described as miserable and – with the exception of national politicians who keep talking targets as if they will somehow magically be delivered – no well informed person seems remotely hopeful that our supply side mechanisms are up to the task. To use the fad phrase, they are “not fit for purpose.”

One proposed ‘solution’ has been a call for more planners to cope with the increasing complexity of land use regulation and development assessment. But so far, the rate of growth in complexity is outpacing the growth of planners. Jonathan O'Brien of Inflection Points wrote an interesting piece relating the number of planners to the delivery of housing stock.



His graphs highlight the extent to which regulatory inefficiency is now baked into land use planning and development assessment. In fairness, the data seems to include planners involved in all aspects of planning outside housing – from utilities to renewables to tourism and all non-residential land uses, so a comparison with only housing is unfair. But as evidence of regulatory and process complexity it’s hard to argue against. Rather than interpreting this as a need for more planners to deal with more complexity (the BAU response) why not reduce the pointless regulatory aspects which have intelligent, university trained planners ticking menial boxes on application and assessment forms, and instead free them up to do what they trained for?

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Another example of a broken system is in the costs of simply readying a block of land for a house. Colliers Engineering recently released a report which shows the average cost of civil engineering for a single block of land is now around $180,000. That does not include the cost of the land itself – just the various reports and professional fees, the earthworks, drainage, internal roads (and often external ones too), water and waste water, energy connections, project administration and so no.  


That’s a frightening number. Add to that the infrastructure charges to government, plus the land cost itself, and other fees and charges, and the land ready for a house can’t be supplied for less than around $250,000 or $300,000. Then you get to build the house – with all the regulatory grief that now involves. In the post war period (1950s and 1960s), around one third of new homes were owner built, such was the minimal intrusion of policy regulation and compliance. The National Construction Code which governs building today, is said to number 3,000 pages.

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This article was first published on The Pulse.



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About the Author

Ross Elliott is an industry consultant and business advisor, currently working with property economists Macroplan and engineers Calibre, among others.

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