“A Short Course on Human Relations” highlights the importance and the power of words:
The six most important words - I admit I made a mistake.
The five most important words - You did a good job.
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The four most important words - What is your opinion?
The three most important words - Would you mind?
The two most important words - Thank You.
The most important word - We.
The least important word - I.
This article is based on a speech delivered by the author at the Lone Fathers Conference, June 17, 2010 in the Main Committee Room, Parliament House Canberra.
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