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Communicating science

By Keith Suter - posted Wednesday, 17 March 2010


In the years 1996-2007, the Australian Prime Minister was the conservative John Howard. Australia had been committed to the Kyoto Protocol process and for a while it seemed that the incoming Howard government would continue that process. But then, under pressure from US President George W. Bush, Howard suddenly announced that Australia would not proceed with the Kyoto Protocol. The US and Australia were the two developed countries to stand outside the process.

Howard was lobbied by some of his more moderate colleagues, such as his eventual (albeit temporary) successor Malcolm Turnbull, to accept the Protocol and so negate the support going to the Opposition Labor Party headed by Kevin Rudd. Howard remained stubborn to the end and he lost the November 2007 election (and even his own seat - only the second time since federation in 1901 that a prime minister had been rejected by his own constituency).

Rudd’s Labor Party had campaigned on many issues. The climate change one had struck a chord with most of the electorate (including moderate Liberals). Rudd (in Olson’s model) reminded Australians of their love of the Great Barrier Reef (the “”world largest living object”) - the “heart” - and the fear of the risk that it could be destroyed by climate change - the “gut”.

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Rudd argued that Australia should act to protect the Great Barrier Reef. This was rather misleading because Australians account for only 1 or 2 per cent of the total global emissions and so no matter how good Australia’s climate change record might be, Australian actions alone could not save the reef. However, this was overlooked by commentators in the interests of securing the dramatic Labor victory in November 2007.

But then Kevin Rudd as Prime Minister moved up Olson’s model. He left the “heart” and “gut” and he started to read out speeches written in the “head” style by public servants. He - and his colleagues - failed to communicate with the same skill they had had before the election to the “heart” and “gut”.

Meanwhile, the conservative Opposition initially disowned the Howard climate change policy and endorsed the Rudd Government’s December 2007 ratification of the Kyoto Protocol - the first time that the first action of a new Australian government was to ratify a treaty.

But the climate change sceptics then got to work - as per Olson’s model - on the “heart” and “gut”. They argued that the proposed Rudd emissions trading system (ETS) would really be an “extra tax system” (appealing to the “gut” and fear of a new tax). They warned that climate change policies would cost jobs (“heart” and the love of being employed). In late 2009, the sceptics within the conservative Opposition party rebelled against their moderate leader Malcolm Turnbull and replaced him with one of their own, Tony Abbott.

As at early 2010, the Rudd government has no new emission trading system, little chance of securing any ambitious climate change measures, and a declining popular interest in the subject of climate change. It is unlikely on current showing that Rudd will make as much fuss of climate change in the 2010 election as he did in 2007.

New thinking on communication

Being smart is not much use if that cannot be communicated. The lesson of the Olson book is that much more attention needs to be given to the basics of communication.

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A good lesson here is from the oil industry. The industry distinguishes between “upstream” and “downstream” activities. The upstream activities relate to finding oil and drilling for it. The downstream activities relate to the distribution out to the consumers. Science needs to pay more attention to the “downstream” activities. The Olson book provides some ideas.

Another good example comes from nurse Georgia Sadler (see Malcolm Caldwell, The Tipping Point: How Little Things Can Make a Big Difference, Abacus, 2000). She wanted to educate women on certain health issues. She did the right thing - speaking at religious institutions, community organisations etc. But the women who came to hear her were already aware of the issues. How could she reach the women who were not coming to her presentations?

Sadler used creative thinking. An American woman has a more intimate relationship with her hair stylist than with virtually anyone else. She realised that a hairdressing salon would provide women with a relaxed atmosphere in which to hear new ideas. She sought advice on how to educate hairdressers on how they could in turn inform their clients about the health issues. She then created a highly successful education program.

Conclusion

The conclusion is, then, we need to find more innovative ways of communicating science to the general public. There are certainly plenty of “lateral thinking” ideas available on communication. It just needs a more innovative mobilisation of those techniques. Perhaps this could be a CPTM “Smart Partnership” project?

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About the Author

Dr Keith Suter is a futurist, thought leader and media personality in the areas of social policy and foreign affairs. He is a prolific and well-respected writer and social commentator appearing on radio and television most weeks.

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